Shipping Policy

Thank you for shopping at Trynevoroo!

We are committed to providing a smooth and reliable shopping experience. This Shipping Policy explains how we process, ship, and deliver orders placed through https://trynevoroo.com.

1. Shipping Destinations

Currently, we ship orders within the United States.

We do not guarantee delivery to locations outside our supported shipping areas.

2. Order Processing Time

Orders are generally processed within 1–3 business days after successful payment and order verification.

Business days exclude Saturdays, Sundays, and US public holidays.

Please note:

• Orders are not processed on weekends or public holidays.

• Processing may take longer during holidays, promotional events, or periods of high order volume.

• Orders may require additional verification before shipment.

3. Shipping and Delivery Estimates

Our estimated delivery timeframe is:

• Order processing: 1–3 business days.

• Shipping and transit: 5–10 business days.

• Estimated total delivery: 6–13 business days.

These are estimates, not guaranteed delivery dates. Actual delivery times may vary depending on your location, carrier operations, weather conditions, and other circumstances.

4. Shipping Costs

Available shipping methods and applicable shipping charges will be displayed at checkout before you complete your purchase.

Any free-shipping promotions will be subject to the conditions displayed during the promotion.

5. Order Tracking

Once your order has been shipped, you may receive a shipping confirmation email containing tracking information, where available.

Tracking updates may take 24–72 hours to appear after the carrier receives the shipment.

You can use the tracking information provided to monitor your shipment.

6. Shipping Delays

Although we work to deliver orders within the estimated timeframe, delays may occur due to:

• Severe weather conditions.

• Carrier service disruptions.

• High seasonal order volumes.

• Incorrect or incomplete shipping addresses.

• Other circumstances beyond our reasonable control.

If we cannot ship within the promised timeframe, or within the legally applicable timeframe where no shipping promise was made, we will provide the required delay notice and offer the appropriate options, including cancellation and a refund where required by law.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

If you notice an incorrect address after placing your order, contact us immediately at support@trynevoroo.com.

We cannot guarantee address changes once an order has been processed or shipped.

8. Lost, Missing, or Delayed Packages

If your tracking information indicates that your package has been delivered but you have not received it, please:

• Check around your delivery location.

• Ask household members or neighbors.

• Contact the shipping carrier for additional information.

You may also contact our support team for assistance.

We will review reported delivery issues and work toward an appropriate resolution in accordance with applicable law.

9. Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery.

Include your order number and clear photographs of the damaged packaging and product.

Our team will review the issue and assist with an appropriate resolution.

10. Multiple Shipments

Depending on product availability and fulfillment arrangements, items from the same order may occasionally be shipped separately.

If this happens, you may receive separate tracking details for each shipment.

11. Contact Information

For questions about shipping, tracking, or delivery, please contact:

Trynevoroo Customer Support
Email: support@trynevoroo.com
Website: https://trynevoroo.com

Thank you for choosing Trynevoroo. We appreciate your business!