Privacy policy

Privacy Policy

At Trynevoroo, accessible at https://trynevoroo.com, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a purchase, or communicate with us.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and purchase details

Payment Information

Payments are processed through third-party payment providers. We do not intentionally store complete payment card details on our own servers.

Technical Information

  • IP address

  • Browser type and device information

  • Operating system

  • Website usage and browsing activity

  • Cookies and similar tracking technologies

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders.

  • Arrange shipping and delivery.

  • Send order confirmations and updates.

  • Respond to customer support requests.

  • Process returns, refunds, and exchanges.

  • Improve our website, products, and services.

  • Detect and prevent fraud or unauthorized transactions.

  • Send promotional emails where permitted by law.

  • Comply with applicable legal obligations.

3. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to improve your shopping experience.

These technologies may help us:

  • Remember items in your shopping cart.

  • Understand website traffic and visitor behavior.

  • Analyze marketing campaign performance.

  • Provide relevant advertisements.

  • Improve website functionality.

You can manage cookies through your browser settings. Some website features may not function properly if cookies are disabled.

4. Sharing Your Information

We may share relevant personal information with trusted third parties when necessary to operate our business, including:

  • Shopify: Our e-commerce platform.

  • Payment Providers: To securely process payments.

  • Shipping Companies: To deliver your orders.

  • Analytics Providers: To understand website performance.

  • Advertising Partners: To measure advertising performance and provide relevant marketing.

  • Service Providers: To support customer service, website operations, and business administration.

We do not sell your personal information for money. Certain advertising and analytics activities may constitute sharing or targeted advertising under applicable US state privacy laws. Where required, we provide appropriate opt-out choices.

5. Data Security

We take reasonable measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

6. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Fulfill orders and provide services.

  • Maintain business and transaction records.

  • Resolve disputes.

  • Prevent fraud.

  • Meet legal, accounting, and regulatory obligations.

7. Your Privacy Rights

Depending on your state of residence, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Obtain a copy of certain personal information.

  • Opt out of certain targeted advertising or personal information sharing.

  • Withdraw consent where applicable.

To exercise applicable privacy rights, contact us at support@trynevoroo.com.

We may need to verify your identity before processing certain requests.

8. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

We encourage you to review their privacy policies before providing personal information.

9. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If we become aware that we have collected such information without appropriate parental consent, we will take reasonable steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or applicable laws.

Any updates will be published on this page with a revised Last Updated date.

11. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, contact us:

Trynevoroo
Email: support@trynevoroo.com
Website: https://trynevoroo.com